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AI Receptionist for Property Management

Never Miss a Property Management Call Again

Managing hundreds of units means hundreds of tenant calls — maintenance requests, payment queries, access issues. Your team spends more time on the phone than managing properties.

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How Luna Works for property management companies

It's Sunday night. A tenant reports a heating failure. Another needs a replacement key fob. A third wants to discuss their lease renewal. Luna triages all three: escalates the heating emergency, logs the key request, and schedules a lease review call for Monday.

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Triaging and logging maintenance requests by urgency 24/7

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Answering common tenant queries about payments, leases, and access

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Escalating emergency situations to on-call property managers

The Luna Advantage

Luna handles the constant stream of tenant communications — logging maintenance, answering FAQs, triaging emergencies, and routing complex issues to the right team member.

24/7 Availability

Every call answered instantly, day or night, weekends and bank holidays.

Lead Qualification

Budget, timeline, requirements — Luna asks the right questions before your team gets involved.

Calendar Booking

Viewings and appointments booked directly into your system. No double bookings.

Instant Summaries

Full call summaries delivered to your inbox or CRM within seconds.

Property Management Across Ireland

Luna serves property management companies in 27 locations nationwide.

Dublin CityDublinDublin SouthDublinDublin NorthDublinDublin WestDublinCork CityCorkGalwayGalwayLimerickLimerickWaterfordWaterfordKilkennyKilkennyWexfordWexfordDroghedaLouthDundalkLouthSligoSligoAthloneWestmeathTraleeKerryEnnisClareCarlowCarlowTullamoreOffalyNaasKildareNavanMeathNewbridgeKildareBrayWicklowSwordsDublinMaynoothKildareLetterkennyDonegalMullingarWestmeathPortlaoiseLaois

Frequently Asked Questions

Can Luna triage maintenance emergencies?

Yes. Luna categorises maintenance requests by urgency. True emergencies (flooding, gas leaks, no heating in winter) are immediately escalated to your on-call team with full details.

How many units can Luna support?

Luna scales to any portfolio size. Whether you manage 50 or 5,000 units, every tenant call is answered instantly — no queue, no hold music.

Can Luna handle rent payment queries?

Luna can answer common payment questions, direct tenants to your payment portal, and log payment disputes for your accounts team to review.

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